Training Courses
Other Pages
What Delegates Say
The course leader was first rate - extremely useful material - enthusiastic and reassuring. Excellent
- St Mary's Comprehensive School
The KSD Charter
- We will be courteous and polite to all our clients
- Staff will be trained to ICSET standards to assure quality in everything they do
- Information about our services will be available in a variety of formats
- We will actively seek our client’s views and use them to improve our service
- We will respond to correspondence within 10 days
- Messages on our message line will be answered within 24 hours
- Written complaints will be responded to in writing within 10 days and will be referred to ICSET for arbitration if necessary
- All our customers will receive fair and equitable treatment